The Pet Food Express Promise
At Pet Food Express we want you to feel confident when choosing products for your pet. Working closely with each of our vendors, we pride ourselves on having the best assortment of healthy foods, everyday supplies, and innovative gear; so, if something doesn’t work for your pet, we’ll help you find something that does!
From Us to You
Building
Relationships
We work with brands we trust to ensure that their manufacturing operations, safety practices, and business objectives align with our beliefs in transparency and quality.
Beyond what the labels say, we want to know all about how their products work. What’s the science behind it? And how can it change a pet’s life for the better?
Learn About Our Zero Pawprint PromiseTested By Pets
& Pet Parents
With over 45 years of experience, our Quality Control Team vets every product to get an understanding of how it works with their own pets.
Furthermore, our Quality Control team is on standby at our Distribution Center to inspect products as needed.
Accessible
Education
Our staff receives intensive product training at Pet Food Express’s New Hire University, but the learning doesn’t stop there. They continue to train 30 minutes per week to get a better understanding of how product work and who they’re best for, giving you personalized recommendations for your pets.
The pet industry is always changing, and store employees are at the forefront of it all, noticing changing trends, reporting issues in products, and proactively looking for solutions.
Our Safety Standards
No B.S. Ingredients
That’s no “bad stuff.” If we wouldn’t feed it to our own pets, we won’t sell it for yours.
Made for Pets
We look for products that make you and your pet’s life easier, not more difficult.
Stay in the Know
We sort through the advertising to ensure that product labels are informative and helpful.
