Pet Food Express was established in 1984 in our favorite foggy city – San Francisco! We’re dedicated to supporting animal shelters and rescues in our communities through adoption events, programs, and fundraisers like Kitten Season and Holiday Shopping Spree. And in efforts to reduce our environmental impact, we welcome pet parents to join our Zero PawPrint Promise in supporting eco-friendly pet brands.

New pet anxiety, potty training difficulties, trouble finding the right food. We’ve heard it all and we’re always up for a challenge. Chat with us about the good and the bad. There’s never a sales commission, so our product recommendations are always personalized to your pet’s unique situation. And if something doesn’t work out, we’ll take it back – even if it’s been opened and even if there’s slobber on it!

Our Pet Experts train for 30 minutes every week on the ins and outs of pet health and wellness to better answer your questions. If we don’t have the answers, we’re happy to do some digging. Plus, The Pet Owner’s Handbook is always available online for questions that pop up later. When choosing our assortment of products, our buying team with over 103 years of experience goes beyond the labels and conducts trials with their own pets to troubleshoot and test things out before they hit the shelves.

The pet food industry is always changing, and we aim to be at the cutting edge of pet nutrition and wellness. Settling is never an option for us, so we’re always looking for new foods, treats, and toys to add to our assortment. It’s not about what works for most pets; it’s about what works best for your pet. We believe delicious, healthy foods should be accessible and make it a point to provide options for every budget with our affordable brands and everyday Buy 3, Get the 4th Free program.

Making genuine connections comes naturally to us, because our love for pets is at the core of everything we do. All well-behaved pets are welcome on a leash or in a carrier, including dogs, cats, horses, and even goats! We’ve designed our stores to support you and your pet’s needs with convenient self-service pet washes, affordable vet care, dog training, and more. And by working with local animal shelters and rescues, our Community Outreach team has helped over 38,400 adoptable animals find forever homes through the Pet Fair and in-store adoption events.