Three ways to get your
questions answered:
Pick your way, and always connect to a real person!
Can’t visit our stores or reach us
by phone? You can ask your
question(s) and chat with a
real Pet Expert online!.
Click
here
to start a chat now.
Our Pet Experts are happy to
help you. Please feel free to
reach us Mon—Sun, 9AM—5:30PM, at
(510) 609-3600.
Our Pet Experts can help you
with any concerns or questions
that you may have. Find your local store
here
and drop in
during business hours for
assistance.
What can I ask?
From food consultations to finding information about
specific products, our Pet Experts are here to help you
with all things pet related. If you’ve got a question, we’ll
try our best to find a solution for your pet’s needs!
- We can help with:
- food, appetite, and nutrition
- supplements and gut health
- fleas / allergies
- sanitation / litter
- skin and coat
- training
- grooming and bathing
- pet anxiety and boredom
- substitutions for products
- age-related concerns
- new pet questions
- …and more!
Meet some of our Pet Experts!
Lindsey J.
Before she worked here, Lindsey was a customer first! She was hired
at
Pet Food Express in 2008 as a Sales Consultant and worked her way up
to
District Manager in Southern California.
What are your favorite customer questions?
I love challenging questions from pet parents, but I’d say that
my
favorite topic is nutrition! There are so many food options and
every
pet is unique, so finding the right match can sometimes
drastically
change the health and quality of life of furry family members.
Angela H.
Angela has been with Pet Food Express for 11 years, having worked
at
multiple locations, including managing the Concord store for 7 years.
What are your favorite customer questions?
I love when pet parents ask me about cat food and litter. Cats are
so
individual, and it’s so satisfying to successfully find a food
that
someone’s cat loves! I also wish more people would ask me about
rotational feeding - go ahead and give me a call now, and I can
tell
you all about it!
David C.
Prior to joining the Pack, David has enjoyed a long career in retail
and
understands the customer shopping experience. He’s been with Pet
Food
Express over three years, having spent two years managing in our
stores.
What are your favorite customer questions?
I know a lot about pet foods and supplements, and I love getting
into
the science of why a product works for a pet. Besides that, I
love
talking about training. It’s such an important topic!
